Medicare’s AI Push Snarls Patients and Doctors in Errors and Delays
Darius Tahir / kffhealthnews - Medicare is testing the use of artificial intelligence to preapprove several healthcare services. Federal health officials say prior authorization can help reduce fraud and contain costs. But doctors and patients describe the trial as “horrendous” and ful…
AI Summary: Reports show Medicare’s push to deploy AI in administrative and clinical workflows has inadvertently created errors and delays, snaring patients and clinicians in a tangle of misclassifications, coverage denials and technical glitches. The rollout highlights risks of scaling automated decision tools without robust testing, oversight and clear escalation pathways for frontline staff.
- Fixing AI: governance, health systems and nursing oversight (4)
- Medicare AI pilot snarls care with denials and delays (3)
- When AI takes action: autonomous clinical agents create risks (4)
Fixing AI: governance, health systems and nursing oversight
Medicare AI pilot snarls care with denials and delays
When AI takes action: autonomous clinical agents create risks
Patient messages to providers skyrocket since 2020: study
Emily Olsen / healthcaredive - Between 2020 and 2025, patient-written messages increased 153%, according to the study in JAMA. But office visits also rose, suggesting messaging doesn’t replace in-person care.
AI Summary: New analyses reveal a dramatic surge in patient-to-provider electronic messages since 2020, placing measurable strain on clinician inboxes and workflow. The rise highlights growing demand for digital access to care, mounting clinician workload and the need for better triage, staffing and technology solutions—because apparently silence in the inbox is passé.